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Norton Online Backup

Overall Rating

Overall Rating

The Norton Online Backup online interface is lovely to look at, and nicely powerful. You can have it select files automatically, select files based on rules in additional locations, or fundamentally add them after the other. Our primary issue is that scheduling, while simple to set up, is restricted to only every day, every week, or every month settings. This means you cannot get the same commercial continuous information protection that you can with iDrive, Mozy, and others. So our overall recommendation is Norton Online Backup basically suitable for less volatile computer environments and off-hour backups.

Norton’s Online Backup is fairly unique in the online backup marketplace in that you use it and configure it fully online. There is a local client to interface with your enviornment, but fundamentally the only thing you need to do with it is to invoke the web interface. This is a tiny little bit of a departure from the average service that makes use of local client application to select files and schedule backups.Norton Online Backup will back up most open files. In our testing it did on several occasions, but it did fail one time with an Outlook .pst file which was then eventually backed up successfully. The log said that the file could not be backed up as we are guessing that most likely because some other program was using it at the time. Norton is investigating in to this issue, and may already have it resolved. The solo version of Norton Online Backup may be used to back up PCs and up to 5GB of information total. That is more PCs than lots of services permit, but short on the total size limit which at $50 a year the cost per gigabyte is on the high end.


Norton Online BackupA Norton Online Backup account is also bundled free with Symantec’s Norton 360 security suite.  So for your Norton security users you get 2GB of storage with the $60 version of 360 and the 25GB with the $80 Premier version of 360 as of July 2010. This package deal makes Norton Online backup inexpensive per gigabyte of backup storage.

You may access your backed-up files from anywhere you have Web access which is definitely part of the benefit of the web interface. while online you can e-mail links to files so you can share them with others. Although, as of this review there is no option to duplicate the backup locally so if your internet is down, so is your access to your backup. As an add-on to Norton 360, Norton Online Backup is definitely something you can take advantage of. As a standalone it is competitive on features, but a bit pricey on the storage side.

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